Xerox phaser error codes

 

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Xerox Phaser 7700 Error Codes, xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error messages.Xerox Phaser 7700 Error Code 10Error Description:  LASER UNIT FAILUREPossible Solution:  Remove Rear Cover , Disconnect P400 , and P401 on the Engine Control Board. . Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary. Carefully reinsert the plugs into their joint socket and FIRMLY seat them. If the problem persists, replace the Laser Unit ,and , or , the  Engine Control Board Need Part?   laser unit click here  engine control board click here    Have Questions? Aim Live Chat      Xerox Phaser 7700 Error Code 11 Error Description: LASER UNIT POLYGON MOTOR FAILURE Possible Solution: Remove Rear Cover , Disconnect P400 , on the Engine Control Board. Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary. Carefully reinsert the plugs into their joint socket and FIRMLY seat them. Replace the Laser Unit , If the problem persists, replace the Engine Control Board Need Part?   laser unit click here  engine control board click here Have Questions? Aim Live Chat      Xerox Phaser 7700 Error Code 12, 13 ,14 & 15 Error Description ATC SENSOR FAILURE Possible Solution: Remove the Rear Cover ,  and Rear Shield  , Measure the voltage at P534-5 on the Engine Control Board. Does the voltage measure between +1 VDC and +3 VDC? Yes – Replace the Engine Control Board No-    Replace the Developer Housing Assembly Replace the Engine Control Board ,  Replace the Developer Housing Assembly Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the NVRAM Access / Clear Tech Rep Fault / Clear <09-380 ~ 09-383> is run. Need Part?  engine control board click here  Have Questions? Aim Live Chat      Xerox Phaser 7700 Error Code 30 Error Description: Accumulator Belt HOME POSITION TOOK TOO LONG. Possible Solution See Below Ensure the Accumulator Belt shipping restraints have been removed. Enter Service Diagnostics Mode Run the “Clear Tech Rep Fault” Lower the Main Release Lever and return to the upright position to reestablish electrical connections to the belt. Open the RH Door and defeat the interlock switch. Look for rotation of the Accumulator Belt during the following test. Enter Adjustments / Calibrations menu. Run the “Belt Edge Learn” test. If the problem persists, replace the Engine Control Board Need Part?  engine control board click here Have Questions? Aim Live Chat      Xerox Phaser 7700 Error Code 40 Error Description: FUSER MAIN LAMP FAILURE Possible Solution: Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6 Does the resistance measure between 20K and 100K ohms? No ? – Replace the Fuser Assembly. Yes ? – Reinstall Fuser. , Remove the Rear Cover , Rear Shield and the Rear Shield Bracket , Measure the resistance between P404A-1 Does the resistance measure between 20K and 100K ohms?  No ? Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board Need Part?  engine control board click here Have Questions? Aim Live Chat      Xerox Phaser 7700 Error Code 54 Error Description: FAN FAILURE Possible Solution: Enter Service Diagnostics Mode. , Run the “Fuser Fan” test. Does the Fuser Fan operate? If yes, replace the low voltage power supply fan If no ,replace the fuser fan. Need Part?   Have Questions? Aim Live Chat     Xerox Phaser 7700 Error Code 60 Error Description:  DRUM MOTOR FAILURE Possible Solution: Enter Service Diagnostics Mode and run the “Print Cartridge Motor” test. Does the motor run? Yes – Replace the Engine Control Board No – Remove the Rear Cover , the Rear Cover Shield , Measure the voltage at the Print Engine Controller Interface Board P407-4(+) and frame ground. Is the voltage +5 VDC? No – Replace the Engine Control Board Need Part?   Engine Control Board Click here Have Questions? Aim Live Chat     Xerox Phaser 7750 error codes, xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error messages  Xerox phaser 7750 Error Code: 80 Error Description: Engine Logic Board Failure, Code 80  Possible Solution: 1.     Cycle power to the printer to clear the error. 2.      Did this clear the error? If, yes problem resolved , if no, replace the engine control board , or,  The image processor board   Need Part? Click   engine control board click here    image processor click here Have Questions? Aim Live Chat      Xerox phaser 7750 Error Code: 12 , 13 , 14 Error Description:  The ATC Sensor detects an insufficient amount of developer. Yellow ATC Sensor Failure, Code 12 Magenta ATC Sensor Failure, Code 13 Cyan ATC Sensor Failure, Code 14   Possible Solution: 1. Check the ATC sensor wiring harness Yellow = P/J129 Magenta = P/J 130 Cyan = P/J 131 2. Is the wiring harness or the sensor defective? If yes , Replace the ATC Sensor and/or wiring harness. Note: ( the atc sensor and wire harness is part of the developer housing assembly.)   1. Remove the Rear Cover and Rear Shield. 2. Measure the voltage at… Yellow = P405B3 Magenta = P405B8 Cyan = P405A10 on the engine control board. 3. Is the voltage between +1 and +3 VDC? If yes , replace the engine control board   Need Part? Click  engine control board click here  Have Questions? Aim Live Chat       Xerox Phaser 6250 Error Code 81  Error Description: Controller to Engine Communications Failure   Possible Solution: Cycle power to the printer. Is the error cleared? If yes , you service is complete. If no , reseat the Image Processor Board to Engine Control Board. Did the error clear ? If yes, your complete If no , Replace the Image Processor Board, If  problem precise Replace the Engine Control Board   Note When replacing the Image Processor Board, the NVRAM, memory, configuration chip (‘i’ button), and hard drive must be transferred to the new Image Processor Board. When replacing the Engine Control Board the Store/ Restore functions can be used to transfer data from the NVRAM to the new board instead of transferring the NVRAM.      NEED PART? CLICK  Engine Control Board click here  image processor click here Have Questions? Aim Live Chat    Xerox Phaser 8400 Error Codes  xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error solutions, phaser error description, xerox error messages   Xerox Phaser 8400 Error Code 7,009.42 Error Description: The Print head is tilted back but not properly restrained.  Possible Solution: 1.     Check that the right and left Print head Restraints operate correctly and are not damaged. 2.     Check that the Wiper Assembly is aligned correctly 3.     Remove the Print head and clean around the Print head tilt gears. 4.     Check that the Process Drive gears are correctly aligned and homed. 5.     (make sure if it is no homed you put it into home position . )        If the problem persist replace the process drive assembly or the exit module Need Part? Click  proces drive click here     exit module click here Have Questions? Aim Live Chat      Xerox Phaser 8400 Error Code 7,015.48   Error Description: The head tilt restraint spring is out of place.  Possible Solution:   1.     Reboot the printer.Did this correct the problem? If yes your complete . If no go to step 2 2.     Has ink spilled ink around the Print head that prevents the Print head from moving to its center position? You should be able to push the Print head right to left. 3.     Check the Process Drive for obstructions or damaged. Remove any obstructions. 4.        Need Part? Click   Process Drive Assembly   Head Maintenance Clutch Have Questions? Aim Live Chat       XEROX  PHASER 8400 ERROR CODE 7,002.44  Error Description: Process Motor Gearbox Faults  Possible Solution: The process motor stalled during operation. Follow these steps to check your  printer . Verify the Process Drive system is properly homed, if not properly homed remove the process drive motor align it and re-install , and power up the printer .Did this fix the problem ? If yes service complete. If no please proceed to the next step. Use Service Diagnostics to run the Tilt Axis Drive test. Did the process drive fail? If so, replace the process motor assembly. Verify the transfix cams are not damaged. Are the cams damaged ? If so, replace the transfix cam assembly.   Need Part? Click process motor click here   transfix cam  click here Have Questions? Aim Live Chat      Xerox Phaser 8400 Error Code 9,005.49  Error Description: The cyan ink melt heater is On, but ink is not dripping. Possible Solution: Is the ink Genuine Xerox? Are they the correct sticks for the model? Replace the Ink with Xerox Ink. If problem persists Test the ink melt heaters. Run the appropriate Ink Melt [1, 2, 3,4] Heater test in diagnostic menu. Replace the Ink Loader.  Need Part? Click  need ink loader click here   Have Questions? Aim Live Chat       Xerox Phaser 8400 Error 7.008.41  Error Description: The head tilt is not engaged, or the Printhead is stuck in the tilt position by the tilt arms. Possible Solution: Reboot the printer. Did this correct the problem? If yes your finished. If no, go to next step. Check the printer for ink spills on the Head Tilt Gear and the drive train. Remove any spilt ink or, any loose ink from the area of the head tilt gear. Reboot is the problem fixed? If yes your complete . If no , go to next step. Ensure the Process Drive is correctly aligned and homed. If not homed Manually home and put in correct position. If problem reoccurs . Replace the following parts:  Process Drive Assembly . Head Maintenance Clutch.    Need Part? Click  Process Drive Assembly   Head Maintenance Clutch Have Questions? Aim Live Chat      Xerox Phaser 8400 Error Code 37.016.43 Error Description: 50V Power Supply Fault Possible Solution: 1.Measure the 50 V power supply output. The test point is located on the power control board below the main board RAM DIMMs. Is the power supply within specification? Unplug the following Electronics Module connectors. This step disconnects all other external circuits so the Electronics Module can be tested alone: Test the following components: ■ Power Control to I/O board (J800 – gray ribbon cable on right side) ■ Power Control right (J400 – 16 wire, multi-color) ■ Print head data interface (J130 – gray ribbon cable on top side) ■ Wave amp signal (J790) short gray ribbon cable located on left side) ■ Print head power connector ■ Power Control left (J390 – 34 wire, multicolor) ■ Y-Axis motor (J280)    Does the problem still exits? Replace the electronics module Need Part? Click  electronic module click here   Have Questions? Aim Live Chat     Xerox Phaser 8400 Error 37.022.40 Error Description: Pressure pump motor disconnect. Possible Solution: Run the Pressure Pump Motor test. Did the test pass? If yes , Replace the Electronics Module. If no, got to next step . Check the Purge Pump wiring. Is the wiring damaged? Replace the purge pump. Need Part? Click  purge pump click here   electronic module click here Have Questions? Aim Live Chat    Xerox Phaser 8500 Error Codes xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error solutions, phaser error description, xerox error messages, Xerox Phaer 8500 Error Code  7,015.48  Error Description: The head tilt restraint spring is out of place.  Possible Solution:   1.     Reboot the printer.Did this correct the problem? If yes your complete . If no go to step 2 2.     Has ink spilled ink around the Print head that prevents the Print head from moving to its center position? You should be able to push the Print head right to left. 3.     Check the Process Drive for obstructions or damaged. Remove any obstructions. 4.        Need Part? Click   Process Drive Assembly   Head Maintenance Clutch      Have Questions? Aim Live Chat     Xerox PHaser 8500  Error Code 7,009.42 Error Description: The Print head is tilted back but not properly restrained.  Possible Solution: 1.     Check that the right and left Print head Restraints operate correctly and are not damaged. 2.     Check that the Wiper Assembly is aligned correctly 3.     Remove the Print head and clean around the Print head tilt gears. 4.     Check that the Process Drive gears are correctly aligned and homed. 5.     (make sure if it is no homed you put it into home position . )        If the problem persist replace the process drive assembly or the exit module Need Part? Click  proces drive click here     exit module click here Have Questions? Aim Live Chat     Xerox Phaser 8500 8550 Error Codes  Error Description: The head tilt is not engaged, or the Printhead is stuck in the tilt position by the tilt arms. Possible Solution: Reboot the printer. Did this correct the problem? If yes your finished. If no, go to next step. Check the printer for ink spills on the Head Tilt Gear and the drive train. Remove any spilt ink or, any loose ink from the area of the head tilt gear. Reboot is the problem fixed? If yes your complete . If no , go to next step. Ensure the Process Drive is correctly aligned and homed. If not homed Manually home and put in correct position. If problem reoccurs . Replace the following parts:  Process Drive Assembly . Head Maintenance Clutch.    Need Part? Click  Process Drive Assembly   Head Maintenance Clutch  Have Questions? Aim Live Chat    Xerox Phaser 8500 8550 Error Code 37,016.43 Error Description: 50V Power Supply Fault Possible Solution: 1.Measure the 50 V power supply output. The test point is located on the power control board below the main board RAM DIMMs. Is the power supply within specification? Unplug the following Electronics Module connectors. This step disconnects all other external circuits so the Electronics Module can be tested alone: Test the following components: ■ Power Control to I/O board (J800 – gray ribbon cable on right side) ■ Power Control right (J400 – 16 wire, multi-color) ■ Print head data interface (J130 – gray ribbon cable on top side) ■ Wave amp signal (J790) short gray ribbon cable located on left side) ■ Print head power connector ■ Power Control left (J390 – 34 wire, multicolor) ■ Y-Axis motor (J280)    Does the problem still exits? Replace the electronics module Need Part? Click  electronic module click here Have Questions? Aim Live Chat    Xerox Phaser 8500 8500 Error Code 37,022.40   Error Description: Pressure pump motor disconnect. Possible Solution: Run the Pressure Pump Motor test. Did the test pass? If yes , Replace the Electronics Module. If no, got to next step . Check the Purge Pump wiring. Is the wiring damaged? Replace the purge pump. Need Part? Click  purge pump click here   electronic module click here Have Questions? Aim Live Chat    Xerox Phaser 8500 8550 Error Code  7,008.41  Error Description: The head tilt is not engaged, or the Printhead is stuck in the tilt position by the tilt arms. Possible Solution: Reboot the printer. Did this correct the problem? If yes your finished. If no, go to next step. Check the printer for ink spills on the Head Tilt Gear and the drive train. Remove any spilt ink or, any loose ink from the area of the head tilt gear. Reboot is the problem fixed? If yes your complete . If no , go to next step. Ensure the Process Drive is correctly aligned and homed. If not homed Manually home and put in correct position. If problem reoccurs . Replace the following parts:  Process Drive Assembly . Head Maintenance Clutch.    Need Part? Click   Process Drive Assembly   Head Maintenance Clutch     Have Questions? Aim Live Chat    Xerox Phaser Error Code 37,016.43 Error Description: 50V Power Supply Fault Possible Solution: 1.Measure the 50 V power supply output. The test point is located on the power control board below the main board RAM DIMMs. Is the power supply within specification? Unplug the following Electronics Module connectors. This step disconnects all other external circuits so the Electronics Module can be tested alone: Test the following components: ■ Power Control to I/O board (J800 – gray ribbon cable on right side) ■ Power Control right (J400 – 16 wire, multi-color) ■ Print head data interface (J130 – gray ribbon cable on top side) ■ Wave amp signal (J790) short gray ribbon cable located on left side) ■ Print head power connector ■ Power Control left (J390 – 34 wire, multicolor) ■ Y-Axis motor (J280)    Does the problem still exits? Replace the electronics module Need Part? Click  electronic module click here         Have Questions? Aim Live Chat     Xerox Phaser 8500 Error Code 37,022.40 Error Description: Pressure pump motor disconnect. Possible Solution: Run the Pressure Pump Motor test. Did the test pass? If yes , Replace the Electronics Module. If no, got to next step . Check the Purge Pump wiring. Is the wiring damaged? Replace the purge pump. Need Part? Click   purge pump click here   electronic module click here            Have Questions? Aim Live Chat    Xerox Phaser 8500 8500 Error Code 7,002.44 Error Description: Process Motor Gearbox Faults Possible Solution: The process motor stalled during operation. Follow these steps to check your  printer . Verify the Process Drive system is properly homed, if not properly homed remove the process drive motor align it and re-install , and power up the printer .Did this fix the problem ? If yes service complete. If no please proceed to the next step. Use Service Diagnostics to run the Tilt Axis Drive test. Did the process drive fail? If so, replace the process motor assembly. Verify the transfix cams are not damaged. Are the cams damaged ? If so, replace the transfix cam assembly.   Need Part? Click  process motor click here   transfix cam  click here  Have Questions? Aim Live Chat    Xerox Phaser 8500 8550 Error Code 9,005.49  Error Description: The cyan ink melt heater is On, but ink is not dripping.  Possible Solution: Is the ink Genuine Xerox? Are they the correct sticks for the model? Replace the Ink with Xerox Ink. If problem persists Test the ink melt heaters. Run the appropriate Ink Melt [1, 2, 3,4] Heater test in diagnostic menu. Replace the Ink Loader.  Need Part? Click need ink loader click here     Have Questions? Aim Live Chat      Xerox Phaser 6300/6350 error codes, xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error solutions, phaser error description, xerox error messages Xerox Phaser 6300/6350 Error Code 07 Error Description:  Laser unit failure Possible Solution: Check the Laser Unit connections. Are P/J15 and P/J151 connected? If not connect them. Remove and reseat ROS Harness connector J151 to the Laser Unit. If  the error persist, replace the following parts. Laser unit engine control board.   Need Part? Click   laser unit click here   engine board click here    Have Questions? Aim Live Chat        Xerox Phaser 6300/6350 Error Code 50 Error Description:  Fuser Fan Failure  Possible Solution: Check the Fuser Fan for damage. Remove the Front Cover. Check the Fuser Fan connection. If the connection is loose reconnect it. Test the Fuser Fan. Run the Service Diagnostics Fuser Fan test. If problem persist replace the fuser fan..  Need Part? Click  fuser fan click here   Have Questions? Aim Live Chat    Xerox Phaser 6300/6350 Error Code 72 Error Description: nvram error Possible Solution: Cycle printer power. Does the error persist? If so, go to the next step. Is P/J144 on the EEPROM Board properly seated and defect free? If yes , go to the next step. If no, replace the eeprom board. Replace the Engine Control Board Need Part? Click   engine board click here   eeprom click here Have Questions? Aim Live Chat    Xerox Phaser 6300/6350 error codes 104 Error Description:  Developer Motor Failure  Possible Solution: Check the Developer Drive Assembly for damage. Check the Developer Motor connection. Check the Developer Motor in diagnostic mode . If problem persists replace the developer drive connection. Need Part? Click  developer drive click here  Have Questions? Aim Live Chat    Xerox Phaser 6300 6350 Error Code 105       Error Description: main motor failure Possible Solution: Check the Main Drive Assembly for damage. Check the Main Motor connection. Run the Service Diagnostics Main Motor test. Check for +24 V to the Main Motor. If the problem persist replace the main motor  assembly  and , or the engine control board  Need Part? Click  main motor assembly   engine control board   Have Questions? 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